我們?yōu)槭裁匆鰶Q策?一定是為了要落地!決策中最大的困擾是什么?是每個人都覺得自己是對的,卻總是無法讓對方同意自己的觀點。下樓梯法為我們提供了一個統(tǒng)一觀點,逐步落地的決策思路和工具。
The one and only goal to make decisions is to put our plans into action. The most significant challenge in decision-making is that everyone feels opinionated and correct, yet they struggle to convince others to agree with their viewpoints. The Downstairs Method offers a unified approach, guiding us step-by-step towards practical decision-making.
走完五個臺階,決策進入真正的落地階段 —— 計劃的制定。首先是要達成目的共識,也就是為什么要進行決策,這是一個看似很簡單,但卻在實踐中成為決策難產(chǎn)之根本的問題。其次是要共享信息,共享和分享有著本質(zhì)的區(qū)別,決策需要的是客觀的、充分的共享,而不是經(jīng)過加工和選擇后的分享。再次是要做到換位思考,這也不是像說起來那么容易的事,大多數(shù)人的換位思考不是自己換椅子,而是搬著椅子換個地方而已。第四是要同向思維與交流。任何一種決策都有兩面性,只考慮一面是不合適的,而更不合適的是不同的人在同一時間各自考慮不同的方向,這是爭端的起點,更是決策難產(chǎn)的表現(xiàn)形式。最后是要進行推進動作,這時需要慶祝,也需要承諾,還需要進行行動計劃的制定。說過就算做過,是決策最終流于形式的原因。
To reach the real implementation phase, there are five steps to take.
First, we must achieve a consensus on the purpose, understanding why the decision needs to be made. This seemingly simple aspect often becomes the fundamental problem hindering decision-making in practice.
Second, we need to share information effectively. Sharing and merely distributing information are fundamentally different. Decision-making requires objective and comprehensive information sharing, rather than filtered or selective sharing.
Third, we must engage in empathy, considering the situation from the other person's perspective. This is not as easy as it sounds, as many tend to shift positions superficially instead of genuinely empathizing.
Fourth, we need to align our thinking and communication. Every decision has its duality, meaning that focusing solely on one side of the story is inappropriate. Even more detrimental is when different people consider opposing aspects simultaneously, leading to conflicts and decision-making difficulties.
Lastly, we must take action and proceed with the decision. At this stage, celebration, commitment, and developing an action plan are essential. Words must be put into actions to ensure the decision doesn't remain a mere formality.